Frequently Asked Questions

 How long will my order take to arrive? 

To serve you better and get the best prices, your order may be shipped from one of our International suppliers. Therefore please allow up to 35 days for your parcel/s to arrive.

Can I track my order? 

Yes, if you need to track your order, simply send us a message via info@homeouse.com and we will send you a tracking number

 What if I want to return an item? 

Please check our return and refund policy.

 How can I get in touch if I have a problem with my order? 

You are more than welcome to contact us by opening a ticket via Contact Us page.

 How can I pay for my order?

We accept a variety of payment methods including PayPal, Credit Card, and Debt Card.

 Will my order arrive all in one parcel? 

If you ordered more than one item, you will often receive them in more than one parcel and they may arrive on different days.

 How can I stay in the loop about special offers and deals? 

You can subscribe to our website by scrolling down till the end and you will find the subscription form. All you have to do to get special offers, deals, and even coupons is to enter your E-mail. We are always happy to have new members to our family.

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